Related resources

• Terradon Embroidery
  Custom digitizing and affordable embroidery supplies
• Stitchery Mall
  Many of my embroidery designs are available here for instant download

Frequently Asked Questions

More information will be added here in the future.

Q: Am I allowed to use your designs on items for sale?
A: Yes, you may. However you may not share any of my design files with others. You may edit the designs, but you may not claim any of the edited portions as your own design. You have license to use my designs but Pegboard Crafts retains all rights.

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Q: I purchased a design that is smaller than my hoop, but my machine will not accept it.
A: First, make sure that the design is in the correct format.
The design may need to be rotated in the hoop.
The design may be too large for your hoop. The size of design you can do in your hoop will be smaller than the physical dimensions of your hoop.
The design may have too many colors or too many stitches for your machine. Please check in your manual or with your dealer if you do not know the limitation of designs that can used in your machine.

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Q: May I return or exchange a design I purchased that is too large for my machine?
A: Due to the nature of the medium, design purchases cannot be refunded or exchanged.

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Q: My computer crashed and I lost my designs. How much will it cost for me to get replacements?
A: You may request a free replacement for corrupted designs, or designs lost due to computer crashes. Any information you can give that will help me locate your records would be appreciated. These would be your name, the date of purchase, email address, design name and format.

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Q: I want to pay with my credit card but your shopping cart takes me to PayPal. I don't have a PayPal account and don't want one.
A: You never need to sign up with PayPal to use my shopping cart. Just continue with your purchase. You will be able to use any major credit card when you check out. PayPal is just the company that processes all payments for me and sends me notice that you have placed an order. You may however choose to set up or use a current PayPal account instead of a credit card.